Shipping Policy

Last Updated: July 23, 2026

At Sakirie Doll, we are committed to providing a secure, discreet, and reliable shipping experience for every customer.

All orders are carefully processed, securely packaged, and shipped with customer privacy in mind. We work with trusted shipping carriers to ensure your products arrive safely and on time.

1. Shipping Locations

Sakirie Doll currently ships to customers in:

  • United States
  • Selected international destinations (availability may vary)

For customers in the United States, most orders are shipped directly from our US warehouses to provide faster delivery and more reliable service.

2. Processing Time

Order processing times vary depending on product type and customization requirements.

Standard Products

Most in-stock products are processed within:

1–3 business days

after payment confirmation.

Customized Products

Customized products may require additional production time, including:

  • Hair customization
  • Eye color selection
  • Special appearance requests
  • Other personalized features

Estimated production time:

7–20 business days

before shipment.

We will notify you if your order requires additional processing time.

3. Shipping Time

Estimated delivery times after shipment:

United States

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (where available): 2–5 business days

International Shipping

Delivery times may vary depending on:

  • Destination country
  • Customs processing
  • Local carrier services

Estimated international delivery:

7–20 business days

Please note that delivery times are estimates and are not guaranteed.

4. Discreet Packaging & Privacy Protection

Your privacy is our priority.

All Sakirie Doll orders are shipped using:

  • Plain, unbranded outer packaging
  • No product descriptions on the package
  • No external markings indicating the contents

The package will appear as a normal shipment to protect your privacy.

We do not share your purchase details with anyone except the necessary shipping and fulfillment partners.

5. Shipping Confirmation & Tracking

Once your order has been shipped:

  • You will receive a shipping confirmation email
  • Tracking information will be provided when available
  • You can monitor your shipment status through the carrier’s tracking system

Please allow 24–72 hours for tracking information to become active after shipment.

6. Shipping Address Information

Customers are responsible for providing accurate shipping information.

Please carefully check:

  • Recipient name
  • Shipping address
  • Apartment or unit number
  • Phone number
  • Email address

Sakirie Doll is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

7. Delivery Issues

If your package is delayed, lost, or marked as delivered but not received:

Please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue.

Customers should:

  • Verify the shipping address
  • Check with household members or neighbors
  • Contact the carrier if necessary

Once a carrier confirms successful delivery, Sakirie Doll cannot be responsible for packages that are stolen, misplaced, or incorrectly handled after delivery.

8. Damaged Packages

If your package arrives damaged:

Please:

  1. Take photos or videos of the damaged package and product
  2. Contact us within 7 days of delivery
  3. Provide your order number and details

Our support team will review the issue and provide an appropriate solution.

9. Customs, Duties, and Taxes

For international orders:

Customers may be responsible for:

  • Import duties
  • Customs fees
  • Local taxes
  • Additional clearance charges

These charges are determined by the destination country and are not controlled by Sakirie Doll.

10. Order Changes After Purchase

If you need to change your shipping address or order details:

Please contact us immediately.

Changes can only be made before:

  • Production begins
  • The order is packed
  • The shipment has been dispatched

Once an order has shipped, we cannot modify the delivery address.

11. Failed Delivery

If a package cannot be delivered due to:

  • Incorrect address
  • Customer refusal
  • Failure to collect the package
  • Missing delivery information

Additional shipping costs may apply for reshipping.

If the package is returned to us, any refund will be processed according to our Refund & Return Policy.

12. Contact Us

If you have any questions regarding shipping, please contact:

Sakirie Doll Customer Support

Email: support@sakiriedoll.com

Website: www.sakiriedoll.com

Thank you for choosing Sakirie Doll. We are committed to providing premium-quality products, discreet delivery, and a safe shopping experience for every customer.